Return & Refund Policy – The Squishy Spot 💕

All Sales Are Final

Thank you for shopping at The Squishy Spot! 💗 As a small business, we truly appreciate every purchase and carefully prepare each order.

Due to the nature of our squishy toys, sensory toys, and fidget products, all sales are final.

We do not accept returns or exchanges for changes of mind, personal preferences, or items that have been used or played with, except as required by applicable law.

💕 Damaged, Defective, or Incorrect Items

We want every customer to receive their squishies in great condition!

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can help resolve the issue.

When contacting us, please provide:

• Your order number

• A description of the problem

• Clear pictures of the product and packaging

We will review the issue and provide an appropriate resolution, which may include a replacement, refund, or another remedy, depending on the circumstances and applicable law.

The 7-day contact period helps us resolve problems promptly but does not limit any rights or remedies available under applicable law.

📦 Return Shipping

We do not accept returns for change-of-mind purchases.

If a return is required because an item arrived damaged, defective, or incorrect, The Squishy Spot will provide return instructions and cover reasonable return shipping costs when applicable.

Please do not send items back without contacting us first.

💳 Refunds

Refunds are not available for change-of-mind purchases.

If a refund is approved for a damaged, defective, or incorrect item, it will be issued to the original payment method.

Please allow additional time for your bank or payment provider to process the refund.

Any shipping charges that must be refunded under applicable law will also be refunded.

🛍️ Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Cancellation requests may be accommodated before an order has been shipped.

Once an order has shipped, all-sales-final conditions apply, subject to applicable legal rights.

✨ Product Information

We do our best to provide accurate pictures and descriptions of every squishy.

Please keep in mind:

• Colors may appear slightly different depending on lighting and screen settings.

• Squishies come in different textures, including soft, crunchy, firm, and gel-like.

• Minor variations in appearance may occur.

• Normal differences in texture or appearance are not considered defects when the product matches its description.

💗 Contact Us

If you have a problem with your order, please contact The Squishy Spot using the customer service contact information provided on our website.

We appreciate your understanding and thank you for supporting our small business!

Thank you for shopping at The Squishy Spot!

Find your next little obsession! 💕

Consumer Rights: Nothing in this policy excludes, restricts, or limits any consumer rights or remedies provided by applicable federal or state law.